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Responsible Gaming

Responsible gaming means choosing gambling as entertainment, setting clear boundaries, and making informed decisions. At c-bet (cbet777-ca-play.com), our goal is to help you keep play fun, affordable, and within your personal limits.

OBSERVE: Gambling carries risks, including financial loss and potential harm. EXPAND: Use the tools, resources, and guidance on this page to plan your play and recognize warning signs early. REFLECT: If you feel control slipping, pause and seek support-we are here to help with limits, time-outs, and self-exclusion, and we can connect you to confidential professional services in Canada.

Risk Awareness

OBSERVE

  • Betting more often or for longer than planned; chasing losses; increasing stakes to feel the same excitement.
  • Thinking about gambling during work, school, or family time; hiding play from others; borrowing to fund play.
  • Skipping bills or essentials to gamble; feeling irritable when not gambling; gambling to escape stress or low mood.

EXPAND

Gambling harm develops gradually. Track patterns, not just single sessions. Combine money limits with time limits and regular breaks. If gambling is affecting relationships, work, studies, or finances, consider immediate use of time-out or self-exclusion and speak with a support professional.

REFLECT - Quick self-check

  • I spend more time or money on gambling than I intended.
  • I gamble to relieve stress, boredom, or negative feelings.
  • I have lied to people important to me about how much I gamble.
  • I have used credit, loans, or borrowed money to gamble.
  • I feel unable to stop even after big losses or big wins.

If you agreed with two or more statements, consider setting stricter limits, taking a time-out, or contacting a helpline below.

Regional Compliance Note (CA): Legal gambling ages vary by province/territory (generally 19+, 18+ in AB, MB, QC). Resources listed below are confidential and province-specific.

Limits & Tools

OBSERVE

Setting and respecting limits is the most effective way to keep play within your budget and time availability.

EXPAND - Deposit limits (daily/weekly/monthly)

  1. Go to My Account > Responsible Gaming > Limits on cbet777-ca-play.com.
  2. Choose Deposit Limits and select a period: Daily, Weekly, or Monthly.
  3. Enter a CAD amount that fits your disposable entertainment budget (e.g., Daily CAD 20; Weekly CAD 100; Monthly CAD 300).
  4. Confirm. Reducing a limit takes effect immediately. Increasing a limit applies only after a cooling-off period of at least 24 hours, and you must reconfirm after the delay.

EXPAND - Time limits and session tools

  • Session timer/Reality checks: Set reminders (e.g., every 30/60 minutes). A pop-up shows time spent and net result; choose to continue or log out.
  • Loss and wager caps: Optional caps stop play once you reach your chosen loss or wager threshold within a period.

EXPAND - Time-Out (short breaks)

  1. Go to My Account > Responsible Gaming > Time-Out.
  2. Select 24, 48, or 72 hours. Confirm to begin immediately.
  3. During a time-out you cannot deposit or wager; login may be restricted. After expiry, access is restored automatically.

REFLECT

Limits are effective only if they reflect your actual budget and time; review them monthly. If you find yourself overriding limits or needing frequent time-outs, consider self-exclusion.

Self-Exclusion

OBSERVE

Self-exclusion is a firm commitment to stop gambling on cbet777-ca-play.com for a defined period. Choose this if limits and time-outs are not sufficient.

EXPAND - How to set self-exclusion

  1. Navigate to My Account > Responsible Gaming > Self-Exclusion.
  2. Choose a duration: 6 months, 1 year, 2 years, 5 years, or lifetime.
  3. Read the information on consequences and confirm your decision. You may also request help via live chat or the Help Centre.

EXPAND - Consequences

  • Access: You will be unable to log in, deposit, wager, or receive marketing during the exclusion. Attempts to re-open before expiry are refused.
  • Balances and withdrawals: Outstanding real-money balances may be withdrawn upon request subject to identity/AML checks; active bonuses and unfinished bonus wagering are forfeited per bonus terms. Open bets will be settled when results are known; any net returns will be processed to your registered payout method.
  • Reinstatement: For fixed-term exclusions, access is restored only after the term ends. Lifetime exclusions are not reversed.

REFLECT

Self-exclusion is a protective measure, not a penalty. If you are unsure which duration suits you, choose a longer term and speak with a Canadian support service for guidance.

Regional Compliance Note (CA): Provincial self-exclusion programs (e.g., GameSense/BC, AGLC/AB, OLG/ON) apply to their regulated venues/operators. They are separate from c-bet's site-specific exclusion but can be used together for stronger protection.

Support Resources

OBSERVE

Help is confidential and available 24/7 in most provinces. Use local services for counselling, debt advice, and crisis support.

EXPAND - Canada (local support)

  • Ontario (ConnexOntario): 1-866-531-2600 • 24/7 • English/French + interpreter services • connexontario.ca
  • British Columbia (Gambling Support BC): 1-888-795-6111 • 24/7 • Multilingual via interpreter • gamblingsupportbc.ca
  • Alberta (AHS Addiction Helpline): 1-866-332-2322 • 24/7 • English + interpreter • albertahealthservices.ca
  • Saskatchewan (Problem Gambling Helpline): 1-800-306-6789 • 24/7 • English • saskatchewan.ca
  • Manitoba (Problem Gambling Helpline): 1-800-463-1554 • 24/7 • English • mbaddictions.ca
  • Québec (JEU: aide et référence): 1-800-461-0140 • 24/7 • Français/English • aidejeu.ca
  • Nova Scotia (Gambling Support Network): 1-888-347-8888 • 24/7 • English • gamblingsupportnetwork.ca

If your province/territory is not listed, dial 211 to be directed to local problem gambling services, or contact your provincial health line.

INTERNATIONAL SUPPORT ORGANIZATIONS

🏢 Organization📞 Contact🌐 Website⏰ Hours🗣️ Languages
GamCare (UK)+44 0808 8020 133gamcare.org.uk24/7English
Gambling TherapyOnline chatgamblingtherapy.org24/7Multilingual
Gamblers AnonymousLocal meetingsgamblersanonymous.orgVariesMultiple

Self-exclusion schemes by country

  • United Kingdom: GamStop (gamstop.co.uk) - free, national online self-exclusion.
  • Spain: RGIAJ (DGOJ) - national exclusion registry (ordenaciónjuego.es).
  • Sweden: Spelpaus (spelpaus.se) - mandatory national exclusion.
  • Netherlands: Cruks (cruksregister.nl) - national exclusion system.
  • Italy: Autoesclusione (ADM) - national self-exclusion via regulated operators.

Blocking and filtering tools

  • Gamban (gamban.com) - device-level gambling blocks (paid).
  • BetBlocker (betblocker.org) - free multi-platform blocking.
  • Enable OS-level parental controls and block payment merchant category codes (MCC 7995) with your bank where available.

Family support

  • Gam-Anon (gamanon.org) - support groups for families/friends.
  • Gambling Therapy forums - dedicated family section (gamblingtherapy.org).
  • In Ontario, ConnexOntario supports concerned others (1-866-531-2600).

REFLECT

Your conversations with these services are confidential. Early contact often prevents escalation of financial and emotional harm.

Regional Compliance Note (CA): In Ontario, only registered operators with iGaming Ontario may legally offer internet gaming. Use provincial services regardless of where you gambled.

Help for Family

OBSERVE

It is common to notice secrecy about gambling, missing money, or mood swings before the person acknowledges harm.

EXPAND - How to talk and engage

  • Choose a calm time; focus on specific impacts (missed bills, stress) rather than accusations.
  • Use "I" statements and offer practical next steps: call a helpline together; set banking limits; consider self-exclusion.
  • Protect your finances: separate accounts, review joint credit, and seek independent financial advice.

Resources for families

  • Gam-Anon meetings (gamanon.org) - peer support for loved ones.
  • Gambling Therapy - family forums and moderated chats (gamblingtherapy.org).
  • Provincial lines (e.g., ConnexOntario 1-866-531-2600) support concerned others.

REFLECT - Next steps

  • Encourage a professional assessment with a licensed counsellor/psychotherapist.
  • Discuss device/site blocking and a formal self-exclusion.
  • If there is immediate risk (self-harm, violence), contact emergency services.

Operator's Commitment

OBSERVE

c-bet monitors gameplay for markers of harm while respecting privacy laws and applicable standards.

EXPAND - Internal risk checks

  • Behavioral signals: rapid deposit frequency, increasing session length, loss chasing, multiple failed deposits, use of multiple payment methods, reversed withdrawals.
  • System prompts: reality-check pop-ups, budget reminders, and proactive nudges to set/adjust limits.
  • Interventions: in-account messages, emails with support options, temporary restrictions, or mandatory cooling-off where warranted.

When we may contact you

  • Persistent high-risk patterns or significant changes in behavior.
  • Third-party concern reports or self-disclosed vulnerability.
  • Indicators of underage access or account misuse/fraud.

REFLECT

Our aim is to support, not to judge. We may suggest or apply protective measures; you can always request stricter controls, including self-exclusion.

Regional Compliance Note (CA): Tools on this site are operator-specific. Provincial regulators may impose additional protections on locally registered operators.

Updates

OBSERVE

Responsible gaming policies evolve with regulatory guidance and best practices.

EXPAND - How we notify you

  • Prominent on-site banners and notices within My Account > Responsible Gaming.
  • Email notifications to your registered address for material changes.
  • Version notes on this page describing substantive updates.

REFLECT

Please review this page regularly and adjust your limits as needed.

Last updated: 2025-10-27

Contact & Feedback

OBSERVE

We provide multiple channels for responsible gaming support, including in-account tools and human assistance.

EXPAND - How to reach us

  • Live Chat: Available via the Help icon when logged in to cbet777-ca-play.com.
  • In-account request: My Account > Help Centre > Responsible Gaming - submit a support ticket to request limits, time-outs, or self-exclusion.
  • Email/phone (RG desk): Dedicated Canadian RG email/phone are not yet published. Until then, contact us via Live Chat or the Help Centre; your request will be prioritized by our Responsible Gaming team.

REFLECT

When contacting us, specify the control you want (deposit limit change, time-out, or self-exclusion) and the desired duration/amount in CAD. We may require identity verification before processing protective actions.

Brand and Jurisdiction Notice: This page applies to c-bet services accessed via cbet777-ca-play.com. Licencing information provided elsewhere (e.g., Curaçao/Anjouan) does not alter your access to Canadian provincial support services. If you are located in Ontario, consult iGaming Ontario (igamingontario.ca) for information on locally registered operators.

Author: Sophie Tremblay