Terms & Conditions
These Terms govern your relationship with the operator of cbet777-ca-play.com (c-bet) and your use of the website and services. Effective date: 1 November 2025.
Definitions
OBSERVE: This section clarifies key legal and technical terms used across these Terms for users in Canada.
- Operator: The entity that owns and operates cbet777-ca-play.com, with a registered address reported as 9 Abraham de Veerstraat, Willemstad, Curaçao. Corporate identity and licensing details are under verification due to conflicting public references; nothing herein constitutes a representation of Canadian licensing.
- User/You/Player: A natural person who creates or uses an account on cbet777-ca-play.com for real-money or demo play, subject to these Terms.
- Account: A personal, single-user profile registered on the website, verified through Know Your Customer (KYC) procedures.
- Bet/Wager: A monetary stake placed on a casino or sports outcome through the website.
- Bonus/Promotion: Any incentive (e.g., bonus funds, free spins, cashback) subject to specific promotional rules and wagering conditions.
- Wagering Requirement: The multiplier and conditions requiring playthrough of bonus amounts and/or winnings before withdrawal.
- Balance: Aggregate of cash balance, bonus balance, and any locked funds.
- KYC/AML: Identity verification and anti-money laundering checks, including source-of-funds and sanctions screening, required under applicable laws.
- Irregular Play/Abuse: Any activity intended to obtain an unfair advantage, breach game rules, exploit software errors, or circumvent bonus terms.
- Restricted Jurisdictions: Locations where use of the Services is illegal or restricted; includes the Province of Ontario unless and until locally registered, and any other region where online gambling is prohibited.
EXPAND: Public sources report conflicting operator entities (AK Global N.V. and AK Global LTD) and licensing references (Curaçao/Anjouan); registry links were not provided. The Operator will clarify and update corporate and licensing particulars where required by law and these Terms.
REFLECT: Capitalized terms apply uniformly. Where definitions in a specific promotion differ, the promotion's terms will prevail for that promotion only, provided they do not conflict with non-excludable legal rights in your province or territory.
Account Registration
OBSERVE: Account creation requires age screening, identity verification, and compliance with Canadian laws and our internal controls.
- Eligibility and Age: You must be the legal age for gambling in your province or territory. In most of Canada the minimum is 19; in certain provinces and territories it is 18. Services are not offered to persons located in Ontario unless and until the Operator is registered with iGaming Ontario. You must also not be on any self-exclusion registry applicable to your location.
- One Account Policy: One account per person, household, IP/device cluster. Multi-accounting is prohibited.
- KYC/Verification: We may require: government-issued photo ID, proof of address, selfie/biometric match, payment method ownership proof, and source-of-funds documentation. We may perform PEP/sanctions screening and geolocation checks. Access and withdrawals may be restricted until verification is completed.
- Accurate Information: You must provide accurate, current data and update it when it changes. Misrepresentation can lead to suspension or closure.
- Security: Keep credentials confidential; you are responsible for all activity under your account. Use strong passwords and enable available security features.
- Location Controls: You must not use VPNs/proxies to bypass geo-restrictions.
REFLECT: The Operator may decline, suspend, or close accounts to comply with law, manage risk, or investigate suspected fraud or AML concerns. Closure will follow the procedure in "Termination & Suspension."
Betting & Gameplay Rules
OBSERVE: These rules govern placing, settling, modifying, or cancelling bets and conduct in games and chats.
- Placing Bets: Minimum/maximum stakes and game contributions are displayed per game or market. A bet is accepted when it appears in your betting history with a valid transaction ID. RNG-based game outcomes are determined by certified software provided by third-party studios.
- Modifications/Cancellations: Once accepted, bets cannot be cancelled or modified by you. The Operator may void or settle at corrected odds where there is a palpable error, system malfunction, or rule breach, crediting or debiting the affected amount.
- Live Casino & Chat Conduct: Respectful conduct is mandatory. Insults, harassment, hate speech, spamming, collusion, signaling, or discussing strategy that may influence outcomes is prohibited. We may mute, remove, or suspend accounts for violations.
- Fair Play: Use of bots, scripts, automated decision tools, or exploiting bugs/lag is prohibited. We may invalidate affected bets, confiscate related winnings, and close accounts in cases of irregular play.
- Disconnections: If disconnected, your bet stands and the result will be available on reconnection. We are not responsible for user-side connectivity issues; see "Limitation of Liability."
REFLECT: Game-provider rules form part of these Terms. Where provider rules conflict with these Terms, provider rules govern game mechanics and settlement; these Terms govern conduct and legal relationships.
Bonus Terms
OBSERVE: Bonuses are discretionary and governed by specific promotional terms visible at the time of opt-in or crediting.
- Activation: Some promotions require an opt-in code, minimum deposit, or selection at checkout. Eligibility may be limited by location, device, payment method, or prior participation.
- Wagering & Timeframes: Bonus funds, free spins winnings, or cashback may be subject to wagering requirements and expiry windows stated in the promotion. If unmet by the deadline, bonus funds and related winnings may be removed.
- Game Contributions: Different games contribute differently to wagering. Table games, live dealer, jackpots, or low-risk strategies may contribute less or 0% as stated in the promotion.
- Prohibited Actions: Irregular play includes but is not limited to: low-risk/arbitrage betting; hedging across games or accounts; exceeding maximum bet while wagering a bonus; delayed win strategies; saving bonus rounds; and collusion.
- Combining Promotions: Unless explicitly allowed, promotions cannot be combined. Specific promo terms prevail over general bonus rules in case of conflict.
- Withdrawals: Attempting to withdraw before satisfying wagering may forfeit the bonus and related winnings; your deposited cash remains withdrawable unless otherwise restricted by AML/KYC holds.
REFLECT: The Operator may amend, suspend, or cancel promotions to comply with law or address integrity risks, without affecting accrued rights already earned under compliant participation.
Payments & Withdrawals
OBSERVE: This section sets out accepted methods, processing times, limits, fees, and AML/KYC conditions for CAD-play, including crypto where available.
- Methods: We may support credit/debit cards, Interac/e-transfer solutions, selected e-wallets, bank transfers, and certain cryptocurrencies via approved processors. Availability varies by location and verification status.
- Currency & Limits: CAD is the default account currency unless stated otherwise. Method-specific minimums/maximums apply and are displayed at cashier.
- Processing Times: Deposits are typically instant; withdrawals are subject to mandatory KYC/AML checks. Internal review is usually within 0-72 hours after successful verification; banking/chain times vary by provider or network conditions.
- Fees: We aim to absorb standard processing fees; third-party or network fees (including blockchain fees, FX, or bank charges) may apply and are your responsibility.
- Same-Method Policy: Where feasible, withdrawals are returned to the original deposit method. We may require alternative payout rails consistent with AML controls.
- Ownership & Third Parties: You may only use payment instruments in your own name. Third-party payments are prohibited.
- Chargebacks & Reversals: Chargebacks or disputes may lead to account suspension, recovery of costs, and reporting to relevant processors. Erroneous credits may be reversed.
- Crypto Specifics: Crypto deposits/withdrawals are processed to/from addresses you control. We are not responsible for loss due to incorrect addresses, unsupported tokens, or market volatility. Conversions, if any, occur at the rate applied by our processor at the time of execution.
- Refunds: Deposits used for wagering are generally non-refundable. Mistaken duplicate deposits may be refunded at our discretion after AML checks.
REFLECT: All transactions are monitored under applicable AML laws. We may request additional documents at any time and withhold withdrawals until satisfactory review is completed.
Limitation of Liability
OBSERVE: This section outlines our obligations and the limits of our liability under Canadian law and applicable international principles.
- Fairness & Results: We use reputable providers and reasonable efforts to ensure game integrity and accuracy of displayed results.
- No Warranties: Services are provided "as is" and "as available." We do not warrant uninterrupted, error-free service or that defects will be corrected immediately.
- Exclusions: We are not liable for: user-side technical issues, internet or telecom failures; events outside our reasonable control; or indirect, incidental, punitive, or consequential losses.
- Maximum Liability: For any single event, our maximum aggregate liability to you is limited to the amount of the affected bet/stake or the net winnings on that bet (whichever is lower). This does not limit non-excludable rights under applicable law.
REFLECT: Some provinces/territories do not allow certain exclusions or limitations. In such cases, the limitation applies only to the extent permitted by applicable law, and your mandatory consumer rights remain unaffected.
Intellectual Property Rights
OBSERVE: Content and software on cbet777-ca-play.com are protected by intellectual property laws.
- Ownership: All trademarks, logos, text, graphics, interfaces, software, and game content are owned by the Operator or its licensors.
- Prohibitions: You may not copy, modify, decompile, reverse engineer, distribute, or create derivative works from the website or its content without prior written consent.
- Limited Licence: We grant a revocable, non-transferable licence to access and use the Services for personal entertainment in accordance with these Terms.
REFLECT: Any unauthorized use terminates the licence and may lead to enforcement or damages, without prejudice to other remedies.
Privacy & Data Protection
OBSERVE: Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.
- Scope: We process data for account creation, service provision, KYC/AML compliance, fraud prevention, support, and regulatory reporting.
- Transfers: Data may be processed outside Canada, including in Curaçao or other locations of our providers, with appropriate safeguards where required.
- Rights: You retain rights available under Canadian privacy laws (e.g., PIPEDA or provincial equivalents) subject to legal exceptions.
REFLECT: Please review the Privacy Policy on cbet777-ca-play.com before using the Services. By using the Services, you consent to the processing described therein.
Changes to Terms
OBSERVE: We may update these Terms to reflect legal, technical, or operational changes.
- Notice: Material changes will be notified via website banner and/or email (where available) at least 14 days before they take effect, unless immediate changes are required by law or security concerns.
- Acceptance: Continued use after the effective date constitutes acceptance. If you disagree, discontinue use and request withdrawal of eligible funds before the change takes effect.
REFLECT: We will retain an accessible archive or versioning reference upon request to document prior terms applicable to specific periods.
Termination & Suspension
OBSERVE: We may suspend or close accounts for compliance, security, or policy reasons, and you may close your account at any time.
- Grounds: Suspected fraud, chargebacks, AML/KYC issues, regulatory restrictions (including Ontario access), self-exclusion, abusive conduct, or breach of these Terms.
- Procedure: Where lawful and practical, we will provide notice via your registered email and state the reason. In urgent cases, suspension may be immediate with notice following.
- Funds: On termination, cash balances not linked to fraud/illegal activity will be returned via a suitable method after verification. Bonuses and associated winnings may be forfeited per the applicable bonus terms.
- Appeal: You may contact support to request a review, providing any documents we reasonably require.
REFLECT: We will cooperate with lawful requests from Canadian authorities. Where mandatory local law requires, we will prioritize consumer protections over conflicting provisions.
Governing Law & Jurisdiction
OBSERVE: These Terms form a contract between you and the Operator, subject to conflict-of-laws safeguards.
- Governing Law: Subject to non-excludable local consumer protections, these Terms are governed by the laws of Curaçao.
- Dispute Resolution: Except where prohibited by your local law, disputes shall be resolved by confidential, final, and binding arbitration seated in Curaçao under rules selected by the Operator. You may opt out of arbitration within 30 days of account registration by written notice.
- Consumer Rights: Nothing limits rights you may have under mandatory Canadian provincial/territorial law (e.g., Quebec consumer protection). Where arbitration/class-action waivers are not enforceable, you may have the right to bring claims in a competent court.
- Ontario Restriction: The Services are not offered to persons located in Ontario unless and until the Operator is registered with iGaming Ontario.
REFLECT: Venue and process will adapt to any mandatory forum or procedure required by applicable Canadian law that cannot legally be waived.
Contact Information
OBSERVE: Reach us using the channels below for support, legal notices, or complaints.
- Website (Canada): https://cbet777-ca-play.com
- Customer Support Email: not specified
- Support Phone: not specified
- Legal/Notices Email: not specified
- Mailing/Registered Address: 9 Abraham de Veerstraat, Willemstad, Curaçao
- Contact Form/Help Centre: via the website where available; if unavailable, please retain screenshots and transaction IDs and contact us once email details are published.
REFLECT: Certain contact fields are pending confirmation and will be updated. For urgent matters, use the website help tools and keep records of your communications for reference during any dispute.
Regional Compliance Note (CA): These Terms are adapted for Canada in 2025. Availability varies by province/territory. You must comply with all local laws, including age and self-exclusion rules. The Services are not available in Ontario unless and until locally registered. Nothing herein limits your non-excludable statutory rights under Canadian law.